A Fast-Paced Card Game of Silliness and Sabotage
You are working on the customer care hotline at CBA Utilities - Thwackington's most badly-run business.
As the day begins, and the calls start rolling in, you'll be expected to help the townsfolk with their questions and concerns.
Alternatively, you could provide no help whatsoever, make the callers' problem worse, and then leave them for somebody else to deal with.
That's the proper customer service experience - and is probably a lot less effort.
Customers Waiting:
How Does It Work?
These are prototype cards - not the final artwork
Answer a call from the queue of waiting customers
Use your action cards to help improve your caller's mood
OR
Make the caller's mood worse, and then dump them on someone else to deal with
At the end of the working day, add up your points
Whoever has the best customer reviews wins
Everyone else will be fired, and their jobs will be replaced by AI
What's the plan?
- Development: We've spent the last 10 months developing and playtesting the idea.
- Playtesting: We've now got our first properly printed prototype, which we'll be taking all over the place to get even more feedback. If you'd like to play it, we'd love to hear from you!
- Artwork: We've just recruited Sam, our amazing art director, who has begun helping us bring the game to life.
- Crowdfunding: We'll be launching a Kickstarter campaign in spring 2026 to get Your Call Is Extremely Important off the ground.
We're currently using placeholder artwork, for prototyping purposes, some of which is AI-generated. Our final artwork is in the process of being produced by human beings, and is completely AI-free.
Who Are We?
We're Tom and Will, co-founders of Release The Owl.
We first met working together at BBC Radio 1, and bonded over our shared passions for silliness and board games.
We now work as freelancers in the creative industries, and we're using our new-found self-employment to pursue our dream of making and publishing our own games.
Your Call Is Extremely Important will be our first game, but we've got an absolute stack of ideas waiting to be brought to life.
We normally head to a board game cafe in London (or further afield) at least once a week, so if you'd like to join us for a game or two, please get in touch!
Exclusive Rewards For Early Supporters
We're launching on Kickstarter in 2026. To say thank you for supporting us, we'll be offering some limited edition game upgrades exclusively to early supporters.
If you'd like to receive some cool stuff nobody else will have, stay across our latest news, and maybe join us for a playtest or two, please sign up to our newsletter.
We promise not to bombard you with spam, or give your email address to anyone else. To find out how we keep your details safe, please see our privacy policy.
Get In Touch
Thanks so much for visiting our website!
We've got loads of exciting stuff planned - with this game, and other silly things still to be announced - so keep your eyes peeled for updates!
If you'd like to get in touch about absolutely anything at all*, you can find Release The Owl on Instagram and TikTok.
Alternatively, you can send us an email on hello@releasetheowl.com.
Thanks so much for your support!
Will and Tom
* As long as it's games related. Please don't sign us up to one of those "send this to 20 people or you'll be mauled by a goat" chain emails off of the 00s.
