Daft games for you to enjoy | Release The Owl Official Store

Your Call Is Extremely Important

From the people who brought you "Putting 100 Dice Through My Mate's Letterbox"

3 to 6 players
20+ minutes
Ages 12 and up

A daft card game about terrible customer service: Answer a call, make things worse, and then transfer the problem to somebody else.

Pre-order: Dispatched 24 November

£17.99

Pre-order now: dispatched 24 November, with free UK delivery.

Free Secret Shoppers expansion with every order placed before 24 November.

A Sneak Peek

What does top-quality customer service look like? Here's a taster 👇

Answer The Phone

Some of your callers will be in a good mood...

But Choose Carefully

...and a lot of them really won't.

Make Things Worse...

You can influence your callers' moods with Action Cards.

Make It Someone Else's Problem

Transfer terrible callers to your colleagues, and take the best ones for yourself

Take Drastic Action

There's more than one way of "dealing with" a customer...

Sabotage Your Enemies

Erm... We mean "valued colleagues". Obviously 😇

And Very Occasionally... Actually Help?!

It would be very unusual, but it can happen.

great game, 10/10 obsessed

Danni Diston, BBC Radio 1
I watched this game develop through playtesting and, not only did it get progressively funnier, it evolved into a really great and replayable game

Greg S
Loved the game! Never thought I'd get this level of enjoyment from working in a call centre! Maybe time for a career change...

Rich A
Really made us giggle while we played, and sweat a little too! Loved how quick it was to pick up!

Beth A

Watch a complete round of the game on our YouTube Channel

The Working Day

1

Answer A Call

Pick up the phone to an irate caller.
2

Make Things Worse

Use your action cards to wind them up some more (or possibly even help them - if that's your thing).
3

Make It Someone Else's Problem

Transfer terrible callers to a colleague, and steal the best ones for yourself.
4

Star Employee

The best score at the end of the day is named Star Employee. First to two Star Employee cards wins. Everyone else is fired, and their jobs are replaced by AI.

FREE WHEN YOU PRE-ORDER

Five more callers you won't find in the box

The limited edition Secret Shoppers expansion is free with every pre-order. We're printing 2,000 and then never making any more, so once they are gone they are gone.

Seriously, we're going to put the artwork on a memory stick and run it over with a digger. It literally won't be possible to get one again.

FAQs

Right now. Pre-orders are open, and every order is dispatched on 24 November.
Yes. Every pre-order is dispatched on 24 November, a whole month before Christmas.
£17.99, and free shipping if you're in the UK.
Watch our how to play video on YouTube, or download the rules here.
Three to six. You can technically play it with two, but we find it's at its most fun with three or more "colleagues".
There are several cards where people are making obscene gestures, like this: 🖕. Otherwise, it's only as rude as you choose to make it.
Yes, free with every pre-order, packed in the same box. It is a thank you for supporting us from the very start.
You get the game but not the expansion. We cannot be held responsible for any dismay you may feel at not getting the expansion pack.
Yes, at any time up to 14 days after your game arrives. Email us at hello@releasetheowl.com and we'll sort it. If it's already landed on your doormat, you'll just need to cover the postage back to us.
If the dispatch date changes, we'll email you the new date the same day we find out. If you'd rather not wait, you can cancel for a full refund.
Not yet. EU orders open very soon, and we're aiming to ship everywhere else in 2027. Join the mailing list to hear first.
No. We'll send updates about the game, and other silly things we are planning to make. Unsubscribe any time.

Right now. Pre-orders are open, and every order is dispatched on 24 November.
£17.99, and free shipping if you're in the UK.
Three to six. You can technically play it with two, but we find it's at its most fun with three or more "colleagues".
Yes, free with every pre-order, packed in the same box. It is a thank you for supporting us from the very start.
Yes, at any time up to 14 days after your game arrives. Email us at hello@releasetheowl.com and we'll sort it. If it's already landed on your doormat, you'll just need to cover the postage back to us.
Not yet. EU orders open very soon, and we're aiming to ship everywhere else in 2027. Join the mailing list to hear first.

Yes. Every pre-order is dispatched on 24 November, a whole month before Christmas.
Watch our how to play video on YouTube, or download the rules here.
There are several cards where people are making obscene gestures, like this: 🖕. Otherwise, it's only as rude as you choose to make it.
You get the game but not the expansion. We cannot be held responsible for any dismay you may feel at not getting the expansion pack.
If the dispatch date changes, we'll email you the new date the same day we find out. If you'd rather not wait, you can cancel for a full refund.
No. We'll send updates about the game, and other silly things we are planning to make. Unsubscribe any time.

Hi, we're Will and Tom

You might recognise us from the popular social media series "Putting 100 Dice Through My Mate's Letterbox"

We first met working at BBC Radio 1, and have been making stupid things together ever since. We set up Release The Owl to combine our shared passions for gaming and being silly.

Your Call Is Extremely Important is our first card game, but there are plenty more on the way and we're really excited for you to see some of the other daft ideas we've been working on.

100 Dice - The Highlights

Pre-order: Dispatched 24 November

£17.99

Pre-order now: dispatched 24 November, with free UK delivery.

Free Secret Shoppers expansion with every order placed before 24 November.

Your Call Is Extremely Important